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SleepMuffs™ by Blisstil - Soundless sleep, everywhere

Created by Oliver Masson

A patented, Australian made & designed, sound-blocking neck pillow, ergonomically shaped to support your neck in bed, on a couch or while travelling.

Latest Updates from Our Project:

📹 Help Videos / FAQs 👨‍💻
over 2 years ago – Fri, Dec 03, 2021 at 08:39:57 AM

Hey Blisstilers! 


I hope all of you are doing well and enjoying this festive season! 🎅🎄🎁🤶🧑‍🎄


This is a just a quick update to regroup all the help videos in one spot 🎯. 


Of course if you have any questions whatsoever reach out and we'll do our best to respond quickly! 🙃


I have a ring sitting on top of the SleepMuffs

Some backers received their SleepMuffs with rings sitting on top of the foam making it uncomfortable to sleep on. These should slide into the holes. Take a look at the video below to see how to do this:


I have a loose ear seal or the sound reduction isn't what I expected

Certain backers received their SleepMuffs with the ear seals detached this will effect the noise reduction and comfort.  We are working on fixing this issue with our supplier, and we're sorry if this happened to you 😞.

Take a look at the video below to see what needs to be done, luckily it's not too difficult to fix.

How to do I remove the cover and put it back on?

 When you put the cover back on be sure the fabric isn't squishing the foam of the ear seals, this may affect the sound blocking as it may stop the foam from properly covering your ears.

Till next time!! Love you all!🚀🚀


PS: Did you know Blisstil is the combination of bliss and and stillness? It's a word created by Alice and Oliver to communicate the pure bliss that is found in stillness.


⚠️ If you received a payment notice for Duties please contact us via email ⚠️
over 2 years ago – Wed, Nov 24, 2021 at 05:43:32 AM

Hey Blisstilers,


There have been a few backers that have been asked to pay for hefty duties and taxes. Please do not pay them for now.


There has been a mistake on the side of the logistics provider and we are trying to mitigate this with him.


If you have been affected by this please contact us as quickly as possible at [email protected] 


Please include the following information in your email:


1. Name and surname.

2. Order number (should appear on the shipping confirmation email you have received).

3. Country of residence.

4. Cost of duties and taxes (a screenshot is fine).


We are extremely sorry for this, and wish for a swift resolution of this problem.


Thank you for your cooperation.

🚀 Most SleepMuffs have left the building 🚀
over 2 years ago – Tue, Nov 23, 2021 at 10:01:54 PM

Hey Blisstilers! 


This is a super quick update to give you some details on the fulfilment and how to wear your SleepMuffs .


We're quite excited to say to that a few backers have already received their SleepMuffs 🥳🥳.


For most of you the SleepMuffs are on their way, so don't worry if you haven't received it yet 😊. For a couple other backers their SleepMuffs are still at the warehouse, this because the courier didn't manage to pick all our orders up at once as there is approximately 6 pallets of SleepMuffs to deliver worldwide 🌍🌏🌎!


We had a look at the fulfilment and there are certain backers that still haven't received an email with a tracking number. This is because the logistics provider has not packed all of the SleepMuffs yet. 

We're not sure as of why as he told us that he would do it all at once, but this clearly isn't the case. We're on his tail trying to get an answer for your guys, we'll let you know as soon as we know! But don't worry, you will be receiving your SleepMuffs 😊.


In the meantime here's a short video explaining how to slip your SleepMuffs on. Hope you enjoy it 📹!



Till next time!! Love you all!🚀🚀


PS: Did you know Blisstil is the combination of bliss and and stillness? It's a word created by Alice and Oliver to communicate the pure bliss that is found in stillness.


🚛 4 Day Delay in Start of Deliveries ⏱
over 2 years ago – Fri, Nov 12, 2021 at 08:52:16 PM

Hey Blisstilers,


I hope all of you are well and gearing up for the weekend ahead 🥳! 


This is just quick update to let you know that there's been a very slight delay in the delivery of the SleepMuffs to the warehouse. 


We were told that the truck carrying the SleepMuffs from our supplier to the warehouse could not complete its round because it was dangerously heavy and had to stop at the depot to reconfigure its load.


This has pushed the start of the deliveries to Tuesday 16th of November, 4 days from now.


You should receive a confirmation email and tracking number either on the Tuesday 16th or Wednesday 17th of November.


I apologise for this delay and really hope you understand.


If you have any questions please do not hesitate to ask, I'm here to help 😊.


Till next time!! Love you all!🚀🚀


PS: Did you know Blisstil is the combination of bliss and and stillness? It's a word created by Alice and Oliver to communicate the pure bliss that is found in stillness.


📦 Boxes are piling up - almost ready to go!! 🚀
over 2 years ago – Mon, Oct 25, 2021 at 12:41:48 AM

Hey Blisstilers! 


W e    a r e    e c s t a t i c ! ! 🕺 💃


But more importantly we hope that all of you are doing well and enjoying life! I know a lot of Aussie's are finally enjoying their freedom 🥳🥳, congrats on the amazing efforts so far. 


For this update we've got some fantastic news 🤩.


The Essential Info

  •  Your SleepMuffs are almost ready 🎉: Our manufacturers have been working hard to finish up our order. We've confirmed with them that all your SleepMuffs will be arriving at our warehouse in Sydney (Australia) on the 11th of November and will all be dispatched on the same day or the following day. 
  •  Logistics partner is up to date ✅ on all our systems and vice versa. This means he'll be ready to pounce 🐈 once he gets the stock - he told us he can pack 8,000 orders a day 😳, so clearly he know what he's doing. 
  •  Delivery times are as follows ✈️:
  •  Duties and Taxes 🛃: as promised we've done the absolute maximum for you guys to incur zero extra costs after receiving your SleepMuffs. There's nothing worse than getting bitten by unplanned fees and we understand that, which is why we've taken care of them for you. 😇
  •  Our first blog article has been written 📝: spoiler alert, it's f****** great 🤓 and 100% worth your time. We'll be sending it out as soon as we've set everything up on our website. The title of the article is "Sleeping Techniques: How to Fall Asleep Faster and Stay Asleep Longer" 🤯. 

 
In other business news
 

  •  We were successful at securing the grant 😎. It's quite something to get your start-up recognised as having great potential from your own government 😊. We're really grateful for it and look forward to putting it to good use 🥇.
  •  We're still talking to the hospital 🏥 in relation to their noise reduction program in the general wards. They'll be running some tests once they receive their SleepMuffs. If it suits their needs we'll set up a contract so they can get the quantity they'd like. If it doesn't suit their needs, they've asked to work with us to develop a bespoke product 🥳. Pretty cool stuff if you ask me 😁.
  •  We've been doing a lot of blue sky thinking lately, trying to plan our next moves ♟️, our next innovation 🎧 and how we're going to go from a Kickstarter project to a full scale business capable of sustaining itself. We stopped and thought about our journey up til now an realised how lucky we were, lucky to have had successful Kickstarter campaign, lucky to be supported by such a great community and have moral support from friends, family and backers we need. It's been and adventure, to say the least, to get to where we are today. A massive part it is thanks to all of you. Without your trust and patience we could have never made this far. SleepMuffs exists thanks to you, Blisstil exists thanks to you, and us? We're eternally grateful for giving us a shot at our dream ❤️. We just hope that the SleepMuffs will live up to your expectations 🤗, they certainly do for us 😊.

We wish you all a great weekend and a happy Halloween for next week! 😘


No detail section for this update  😊.


Till next time!! Love you all!🚀🚀


PS: Did you know Blisstil is the combination of bliss and and stillness? It's a word created by Alice and Oliver to communicate the pure bliss that is found in stillness.